Nidus, the app for social support
Nidus is a digital tool that transforms the way professionals and social organisations support people.
It offers service users a safe and user-friendly environment to manage their daily lives and improve their quality of life.
With Nidus, teams become more efficient, reduce their administrative workload and strengthen their bond with service users.
Features
Nidus offers a range of features for users that make their daily lives easier and streamline the support provided by social workers:
Digital safe
A secure space for storing and accessing documents, photographs, certificates and more, which is also accessible offline. Users receive notifications when documents are about to expire and can also share them with professionals or other people.
Chat
An instant messaging service for users and the social services professional teams. It allows users to create chat groups and broadcast channels, as well as send audio messages, images and text. It is not linked to a phone number, so it can still be used if the device is lost.
AI assistant
An artificial intelligence assistant that offers additional support tailored to the individual’s specific needs, helps with tasks, automates appointment management, and more.
Calendar
A space for managing personal appointments. The professional team can also create and share appointments with users.
Services map
An up-to-date directory of social resources, synchronised with Soliguia. The organisation can add its own specific points of interest, visible only to service users.
Complaints, requests and suggestions forms
Formal channels for collecting requests or suggestions from service users via predefined and customisable forms.
Alert button
A mechanism for sending a direct notification to the relevant professional team.
How can Nidus help you?
Access information
shared by users.
Improve the support you provide with new
efficient and flexible communication channels.
Collaborate with professionals
within the same organisation or across different organisations.
Access the app intuitively and securely
from any device, without relying on a phone number.
Offer the app free
of charge to as many users as you like, with no limit.
Optimise the management
of social care and save time.
Discover Nidus in 5 minutes
Do you want to see how Nidus can facilitate social support and optimize day-to-day management?
We have prepared a brief explanatory capsule where we show you, in a practical and visual way, how the application works and what benefits it brings to professionals and organizations.
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Watch the explanatory video.
What do people say about us?
Other testimonials
“At the jobcentre, I realised I was missing a document, but thanks to Nidus I was able to show a digital copy and complete the paperwork.”
Nidus user
“Nidus makes it easier for us to stay in touch with the young people we support, who often don’t have a mobile data plan or change their phone number.”
Social worker
“I recently lost my mobile phone with all my documents on it. Luckily, I also had them on Nidus and just had to log in on a computer to retrieve them.”
Nidus user
“I use Nidus to talk to my social workers, and I feel reassured because my documents, my health card, my registration… are all on Nidus and I always have them to hand, in a safe place.“
Nidus user
“It is very rewarding to see how Nidus benefits people and makes their daily lives and administrative tasks easier.”
Digital support technician
“One day I had a crisis and was feeling very anxious, and thanks to the Nidus chatbot I calmed down.“
Nidus user
“The virtual assistant lets you vent your emotions and gives you guidance on how to act. I recommend Nidus to everyone; it’s very useful.”
Nidus user
Nidus in figures
…are using Nidus!
Nidus for professional teams
Are you a professional? Manage the Nidus accounts of the people you support via iSocial Pro!
iSocial Pro is the support tool for professionals that allows you to manage Nidus accounts centrally.
Create, link and customise support for as many users as you need at no extra cost.
MeSocial is the version of Nidus tailored for local authority social services.
Features
It offers the same features as Nidus.
Appointment management module
It includes an appointment management module for basic social services, facilitating communication between the public and public sector professionals.
Users
They use Nidus or meSocial depending on the platform assigned to them by the professional, with the same user experience.
Professional teams
They can support users of both applications from iSocial Pro.
Try Nidus with no obligation!
Download the pricing plan and enjoy your first month free, plus personalised support for implementing Nidus.
Technical features
- Available on Android, iOS and web.
- Security protocols to ensure full compliance with legal requirements regarding security and personal data protection.
- Texts certified by the Easy Reading Association.
- Multilingual, with over 6 languages available.
- Documents can be viewed offline to bridge the digital divide.
- Web design compliant with W3C accessibility standards (WCAG 2.2 AA).
